Artificial intelligence-powered voice solutions providing company AI Rudder announces that it has raised $50 million in its recently held series B funding round by Tiger Global and Coatue.
Many other investors, including Cathay Innovation, First Plus, VenturesLab, Sequoia Capital India, and Huashan Capital, participated in AI Rudder’s funding round.
The company plans to use the newly raised funds to quadruple AI Rudder’s personnel, attract more clients, and expand its global footprint.
Additionally, AI Rudder will also add new languages including Arabic, Japanese, Cantonese, French, German, Korean, and Portuguese to its platform, which already supports English, Bahasa, Chinese, Hindi, Thai, Spanish, Tagalog, Tamil, and Vietnamese.
Co-founder and Managing Director of Ai Rudder, Kun Wu, said, “Advancements in the machine and deep learning technologies are opening new possibilities for voice AI to be more human-like. This fresh infusion of capital will support continuous enhancements to our suite of products, enabling our clients to deliver more frictionless digital experiences to their customers.”
He further added that the ubiquity of technology and SaaS has allowed them to impact enterprises all across the world, even in nations like Mexico, Kenya, and Australia.
Singapore-based artificial intelligence-powered B2C voice communications solutions providing firm AI Rudder was founded by Kun Wu and Teng Ren in 2019. The company specializes in offering solutions to help call centers reduce costs by automating repetitive tasks and lowering agent workload.
According to AI Rudder, it is redefining customer engagement by combining humans and AI to create a seamless customer experience. To date, AI Rudder has raised a total funding of $60 million from several investors over four funding rounds.
The firm provides its services to multiple industries, including banking, fintech, finance, insurance, eCommerce, and many more.