Conversational AI product developing firm Kore.ai opens its new global research and development (R&D) center in Hyderabad, India.
The new facility, which was opened by CEO and founder Raj Koneru, will serve as a hub for the company’s global R&D projects in the field of conversational AI, along with product development, engineering, customer support, consultancy, and many other services.
Currently, the R&D facility has a capacity of 500 seats, but the company announces its plans to double the seating capacity to 1100 by the end of 2023.
Raj Koneru said, “Today, close to 200 customers across the world rely on the platform technology and solutions we have built, a major part here in Hyderabad, to power their customer engagement and enterprise collaboration through AI-enabled automation and experience optimization.”
He further added that India would remain key to the company’s worldwide strategy, with Hyderabad serving as a regional base for its activities. Kore.ai’s headcount in Hyderabad has expanded from roughly 240 before the pandemic to 450, according to Senior Vice-President Abhijit Mhetre.
Mhetre said that they plan to add 200-300 people by the end of this calendar year, and the company’s headcount is expected to grow to more than 650.
Last year in November, Kore.ai also partnered with technology giant NVIDIA to develop new and innovative artificial intelligence-powered conversational solutions for enterprises operating in multiple sectors globally. NVIDIA had invested in Kore.ai’s Series C funding round that raised the company’s financing to over $73 million.
United States-based conversational AI and digital products developing firm Kore.ai was founded by Raj Koneru in 2013. The company specializes in creating conversational virtual assistants driven by artificial intelligence for various industries, including banking, IT assistance, insurance, HR, and many more.
Apart from NVIDIA, Kore.ai has received funding from many investors, including Sterling National Bank, PNC, and Vistara Growth.