Salil Parekh, chief executive officer of Infosys, claims that the company, which just unveiled an AI-first service, is utilizing generative AI in 50 customer projects. Parekh said, “We currently have 50 active client projects where we are using generative AI, and this is increasingly becoming a part of the new world that will be defined on an AI-first basis.”
During Infosys’ annual general meeting on June 28, shareholders raised a number of important issues with the company’s leadership, including the usage of AI and concerns about productivity, hazards, and more.
The business is also doubling in on AI, which explains all the concerns. The company said that it was in discussions regarding Infosys Topaz, a new product that blends data analytics, artificial intelligence, and generative AI, with over 300 clients at the time of its debut.
“We will revolutionize our clients with AI by utilizing our Topaz infrastructure and AI-first approach. We’ll use responsible AI to accomplish that, making sure it abides by legal requirements as well as privacy and accuracy standards. With the right safeguards, we think AI can be a force for good,” Chairman Nandan Nilekani stated.
Chairman Nandan Nilekani issued a warning in his speech, pointing out that while generative AI has made significant strides, there are still a number of practical, ethical, and intellectual property-related challenges that need to be addressed.
“We are aware that scaling AI in the workplace is not going to be easy. But the AI-first approach we’ve adopted is already paying off for us. We have restructured our organization to carefully balance people, technology, and procedure while also segmenting work into cognitive tasks to carry out,” he stated.