Indian government-owned oil marketing company Bharat Petroleum Corporation Limited has partnered with global technology giant Microsoft to further accelerate its journey of digital transformation.
The partnership aims to take advantage of Microsoft’s cloud to meet the oil and gas industry’s particular issues.
BPCL will leverage the expertise of Microsoft in the cloud and artificial intelligence-powered technologies to modernize its tech architecture and help provide a better experience to its customers.
Infrastructure-as-a-service (IAAS), platform-as-a-service (PAAS), network, and security services on the cloud, including Azure native services on Azure data factory, application programming interface (API), internet of things (IoT), and analytics, are among the services Microsoft will provide to Bharat Petroleum.
Moreover, Microsoft and Bharat Petroleum have also collaborated to deliver a secure communication experience for BPCL’s employee ecosystem across the country using Microsoft Teams and Workplace Productivity Suite.
Chief General Manager of BPCL, Rahul Tandon, said, “Microsoft has been one of the undisputed global leaders in technology for decades altogether, and BPCL is proud of taking this partnership forward now in the cloud domain.”
He further added that they want to help the company unlock value by providing world-class scalable infrastructure, reducing time to market, and reinventing how customers interact with BPCL.
As a part of the partnership, Bharat Petroleum will provide a digital customer experience using an innovative fueling solution powered by Microsoft Azure, build brand value by digitizing backend operations, and introduce, IoT-powered supply chains, along with developing a conversational AI platform named Urja to offer unmatched customer support to its customers.
“BPCL is one of the most respected public sector companies in the country, and we are honored to work together to define the next frontiers of data-driven innovation and customer engagement in the oil and gas industry,” said President of Microsoft India, Anant Maheshwari.
He also mentioned that this partnership, which combines BPCL’s operational knowledge with Microsoft’s cloud and AI capabilities, will help strengthen BPCL’s business operations by focusing on trust and security.