Adani Group has partnered with Prisma AI at the Sardar Vallabhbhai Patel International Airport (SVPIA) in Ahmedabad to rollout visual AI technology on airports. Prisma AI is a visual-AI-based company majoring in predictive information technologies using a computer vision platform. The airport, including five other airports, is being operated by Adani Airports.
With Prisma AI’s Visual AI technology, all the airports belonging to the Adani Group will have cutting-edge visual technology to deliver an immersive airport experience catering to the growing customer base and footfall at the airport. The partnership and the Visual AI technology provided by Prisma AI will enhance customer experience and give Adani Group an edge in the industry.
At present, the service has been deployed at the SVPIA at the departure area of the domestic terminal (T1), covering departure and pre-security areas. However, the technology named “Desk of Goodness system” is being implemented in all six Adani Airports and will be available soon.
With Prisma AI technology, Adani Group has adapted Visual AI to provide humanitarian assistance to the customers at the Airports. “Desk of Goodness” strives to assist passengers such as older persons, women with infants, and those in need of a wheelchair and assistance.
In addition, the technology recognizes incidents such as a fall or unusual passenger behavior. This desk is staffed by goodness champions equipped with smart tablets that keep them informed in real-time where travelers want assistance so they can rush to them. This proactive mode of real-time support process is achieved by utilizing Prisma AI’s patented Visual AI algorithms.