Telecom Giant BT To Cut 55,000 Jobs With Up To A Fifth Replaced By AI

Image source: Wikimedia

Due to cost-cutting measures, telecom giant BT plans to eliminate up to 55,000 positions by the end of the decade, primarily in the UK.

Image source: Canva

As labor is replaced by technology like artificial intelligence, up to a fifth of those cuts will be made in customer support.

Image source: Canva

Staff and contractors are also included in the headcount reduction from the existing workforce of 130,000.

Image source: Canva



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